Mechanical expertise is current and broad. Service is professional, prompt, and courteous. Diagnosis, estimate(s) and advice are provided before service begins. Turn-around is usually PDQ. And they service any make/model I've brought them. I recommend them to people I know who are looking for a mechanic.
I find Pacific Car Care to be trustworthy and attentive to my needs keeping my car healthy. I never feel "over-sold" like I have at the big car seller-servicers. I've been taking my cars there for about 8 years.
Pacific Car Care are always friendly and helpful at the customer service desk and on the phone.They are really great at doing a great job working on my car and they always give me an estimate as to how long it will take and they are usually spot on or a bit earlier than stated.I highly recommend Pacific Car Care for your car needs.
I was very impressed with pacific car care! My diesel broke down near their shop and although they dont work on diesels they were kind enough to help me find someone who does and get me set up with a great towing company! Wonderful people.
Well the first time I took my car there they were amazing! Ken was great to work with! A few months later I had some additional car issues and decided that I would take it back there because the first experience was great!Boy was I WRONG!!!This time around it was Mike "helping me". Everything was fine until it was time to pick up my car and pay for the repair. I was quoted $581 over the phone prior to ordering the parts and doing the actual repair which I agreed to. Once the part was in, I got a call from mike stating that the part came in a "kit form" he explained to me that that meant he would have to put it together and it would take a little extra time. I said that that was no problem and I would be by the following day to pick it up. When there to pick up the car he had slapped on an additional $105 for the "extra" time it took to put the part (that they ordered) together. There was NO mention of any additional charge being added to my bill because they ordered the wrong part or didn't get the correct info from whom ever they ordered the part though. They "wrote off" the additional amount and told me to take my business somewhere else because they didn't "need the drama". In which they caused BY LACK OF COMMUNICATION!!! DO YOURSELF A FAVOR AND AVOID THIS PLACE!
Pacific Car Care is a UK Car Repair based in Portland, South West England. Pacific Car Care is located at 8350 SW Barbur Blvd, Portland, OR 97219, USA, Portland, South West England 97219, UK.
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