I dont write many reviews nor do I complain a lot when shopping, however I felt compelled so on my interaction with George Morlan plumbing. I know very little about plumbing beside basic knowledge of DIY bathroom projects. So I went in to GMP to get some help with replacing my tub trim kit and options. If you have never been to GMP which I had not, they have a take a number system. I did not know that as they were not busy and I stood by the Front counter. I stood there for several minutes before one of the people standing behind the desk told me to take a number. I thought that was odd because there was nobody waiting but I did and a few minutes later my number was called. Seemed a little inefficient but whatever. I explained to Anthony Rudder what I needed. He seemed very dis-interested in what I had to say nor gave me any other recommendations than one product. I needed to get it replaced so I bought what he had in stock, based on what he said. The product was opened but he said it was the last one and I needed to get it replaced. When I got home I did some more research online and found that there was another option and I could buy it online but I thought hey I will just take this one back and see if they have the one online and do a trade-in. When I returned the next day I explained that I found another option and if they had it in stock I would buy it from them which they did not so I wanted to return the item I had purchased. He asked if I had opened the product, and I stated that it was opened when I purchased it. It got a little awkward because he said no it was not opened and I had to explain that it was open, and made it seem like it was an inconvenience for him and he did not believe me. After several uncomfortable minutes they did return it, but I felt as if they were not wanting to help nor did they believe me. It was a very bad experience and I wont be back or recommend this place unless you know what you want. Very unhelpful.
They know what they are talking about. Prices are as good or better than home depot. Better selection too.
Worst customer service ever! Appointment made for Yesterday (Monday). Took the day off to be available with the understanding they would be out between the hours of 9 to noon. No show. Called to find out why .. was blown off saying they would get to us the next morning at the same time frame. So now we are into Tuesday .. took another day off to be available the understanding the same time frame would be honored (9-noon).No show. Called and was told they again dropped the ball but would make a special trip out and be at residence before 6pm. Called at 5:50 ... was told they can't get to us and would have to reschedule. So out two days work and no service completed. I should submit a bill for the two missed days of work and see how that goes over. hands down the worst customer service ever! if you scroll though the reviews you will see others that got blown off by this company ... sad.
George Morlan Plumbing supply. Well they are a one stop plumbing stop. They know all you need and are very helpful too. They have a very big warehouse full of all the things you need. They have a good showroom. They even have a $10,000.00 dollar toilet too. I had to look to see it too. They sell allot of water heaters and have all the little things to get the job done. Stop by and they can help you get the plumbing job done.
I've only have the initial consultation, but the person who assisted me was confident and knowledgeable and was able to show me things that I think I'm going to want in my bathroom now that I'm renovating it. I asked someone else who's redone a bathroom recently whether he thought the prices being "d were reasonable and he said they are. That won't stop me from trying to get a really good discount of course! I think my new bathrooms can look really good when we're done!
George Morlan Plumbing Supply is a UK Plumber based in Portland, South West England. George Morlan Plumbing Supply is located at 5529 SE Foster Rd, Portland, OR 97206, USA, Portland, South West England 97206, UK.
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