I bought 2 electric heaters there last September and used them seldomly. Last month I began using them and one is defective. It makes a screeching noise and the fan turns very slowly. When I asked for an exchange, I was informed of your 30 day return policy. Cut and dry. No further discussion. I would expect that a $50 heater would last at least a year with continuous use. Ive had them last several years. Youre a 30 day return policy on an item like this is very poor judgment. One of her customers to buy an item in the beginning of December and given as a gift on Christmas. And what if that item didnt get used for a few weeks? The warranty is expired before you even get to use it. I would think that you would choose the items to sell in your store that are quality and will last, making it a good value. I would also hope that you would make an effort to retain your customers. I may not be a major customer but I do spend over $1000 a year in your store but that will come to an end unless you decide to do the right thing. The ball is in your court.
Friendly, knowledgeable, top-notch neighborhood shop. Really, the only one we turn to anymore. p.s. can't go wrong w/ tips from Meredith she's a DIY superhero!
Great hardware store with friendly customer service. Knowledgeable staff. Big box stores can be cheaper, but if you want advice and happy people come here.
Super helpful and attentive!! They have always had everything we've ever needed! Have a loose screw... go see them. Need a new wrench because your monkey threw it into the works... go see them.Gotta get rid of those bats in your bellframe... they can help.Squeaky wheel needs some oil... yup they can help.I bet you if you lost your marbles... they would even have replacements for those too!
Knowledgeable staff knew exactly where the object of my desire was located. Pretty impressive given their mass inventory centralized around all your home improvement needs.
Westmoreland Ace Hardware is a UK Hardware Store based in Portland, South West England. Westmoreland Ace Hardware is located at 6505 SE Milwaukie Ave, Portland, OR 97202, USA, Portland, South West England 97202, UK.
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