This vet DOES NOT work with online pharmacies. My cat is diabetic and needs two syringes everyday. My online pharmacy charges $12 per box. NW Neighborhood Vet charges $25. My pharmacy faxed a form for authorization which would have taken 5 minutes for the vet to sign and send back. Instead, the vet took 2 days to get me a written script which needed to be mailed to the pharmacy before getting filled and sent back to me. 5 minutes turned into a week. At least.So now I know I either need to plan WELL in advance (which isn't really realistic) or find a new vet. I think it's important that people know about this rule before beginning a relationship with any vet. NW Neighborhood Vet, please consider that other vets and especially mobile vets are on the rise. Consumers are demanding a better experience that puts the animals above the bottom line. You have an opportunity to do the right thing.
We absolutely LOVE this vet!!! We see Dr. Becky Prull and she is an amazing veterinarian! Our cat has severe asthma and she has helped us trouble shoot options for treatment. You can tell she really cares about her clients, human and pet. I highly recommend NW Neighborhood Vet Hospital!
My cats and bearded dragons have been patients at NW Neighborhood for 14 years. Dr. Becky Prull has been our doctor since she arrived there several years ago. She is compassionate, loving, thoughtful, and conscientious of budget/costs. We would NEVER want another vet. All of the staff members are equally wonderful. I hope you love this clinic as much as my animals and I do.
The most friendly vet clinic in Portland! All the employees -- receptionist, vet techs, veterinarians -- are all very friendly and very helpful. They are gentle with the animals. They provide great information to ensure your pet is healthy. They don't pressure you with unnecessary shots & procedures. They take new clients and generally have a lot of availability regarding appointments. I highly recommend this place, esp if you live in the Portland metro area.
Our dog has some skin problems and after doing our research we found that this place had the right doctor who specializes in aging dogs and skin disorders. We were very pleased with Dr. Hook. She has great attention to detail and knows her stuff. We know because we do our research and we don't walk in anywhere blind. Information is a powerful thing. 5 stars for Dr Hook. This place would have gotten one or two stars if it weren't for Dr Hook. This place would have gotten 4 or 5 stars if they had better customer service.i sent them an email asking a detailed question after our last visit - no response. I let that go and still decided to go back there for a second time. After this last visit, I called them on a Friday asking if I can return an unopened item we just purchased less than 24 hours ago. I was told that management was not there and they will call me Monday, no phone call. Two strikes is all it takes for me to conclude what level and quality of customer service a business has. Smiles and pleasantries are great but quality customer service is tested when real service needs to be rendered. Ill go here if I need Dr Hook but we may go back to the Pearl Veterinary Clinic coz they have a better staff. My expectation is simple, if I ask you a question, I expect an answer whether its via email, text, Morse code, voice etc. If you cannot extend me that courtesy then you are what i call "Hollow Service" . I can recommend Dr Hook not so sure about this entire practice.
Northwest Neighborhood Veterinary Hospital is a UK Veterinary Care based in Portland, South West England. Northwest Neighborhood Veterinary Hospital is located at 2680 NW Thurman St, Portland, OR 97210, USA, Portland, South West England 97210, UK.
Please contact with Northwest Neighborhood Veterinary Hospital using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Northwest Neighborhood Veterinary Hospital opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Veterinary Care in Portland
You Might Also Consider