Ashley is a great personality that can not be replaced. Shes got A Game
Booked an appointment for a cut during my lunch hour. I later found a promo deal with them online before coming in but when I arrived, they told me that there would be an extra $30 fee if I wanted to keep my original appointment. The promo was only for a cut with their most inexperienced staff and they only had experienced stylists available... I'm sure they would have done a great job but I felt slighted and poorly treated as a potential first-time customer. Needless to say I'm disappointed I wasted my lunch break on Hair M.
Samantha is by far one of the best hairstylist Ive ever had. The atmosphere is rustic and classy. Id give this place 10 stars.
Moved to a different stylist at the last minute with no warning. Haircut not that great.A few weeks ago, I scheduled online for a haircut and selected one of their "master" stylists. My hair is difficult and very easy to mess up, so I specifically scheduled with someone experienced. Day of, I walk in and was greeted by someone completely different (according to their website, one of their lowest level stylists - "level 2"). I was long overdue for a cut, so even though I should have walked out, I stayed.As expected, my hair was not cut as I had hoped. She seemed to forget what I warned her about my hair halfway through the cut. Conversation was awkward and forced, and I was frankly glad to leave.Facilities are nice, location convenient, front desk people were helpful when online booking failed to save my appointment. So that gets 2 stars. The other 3 stars were lost because after requesting a specific stylist I was moved to a newbie with no warning after I showed up, and I received a haircut I am not entirely happy with that I could have gotten much cheaper elsewhere.
As I was visiting Portland for a family children athletic competition I needed a famous Portland, Oregon spot or I could have my beard trimmed and my head shaved to look like a real good hipster. Ashley took great care of me and I cannot wait until my business travel takes me back to Portland, Oregon so I can get my next trim here. Oh and by the way they even serve you a beer.
Hair M Downtown is a UK Beauty Salon based in Portland, South West England. Hair M Downtown is located at 101 SW Main St, Portland, OR 97204, USA, Portland, South West England 97204, UK.
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